NHFT Information

Northamptonshire Health Foundation Trust

16th April 2020

Face to face Desmond sessions for newly diagnosed type 2 diabetes

As you might be aware the face to face Desmond sessions for newly diagnosed type 2 diabetes has temporarily ceased in order to protect the public, in line with government guidelines.

However, we know with diabetes being one of the most vulnerable cohort of people, we need to offer additional support, advice and guidance. The myDesmond digital platform provides a digital version of the face to face Desmond sessions with the ability to access local forums and up to date guidance.

Mydesmond is for people newly diagnosed and ongoing type two diabetes.

Please see the referral form here for inclusion criteria.

15th April 2020

Urgent mental health support, including crisis

Details on mental health & emotional wellbeing services from NHFT which are continuing, or have been expanded in response to Covid-19.

Urgent mental health support, including crisis:

Website – live chat with an advisor, Monday to Friday 9am-7pm



In person 

Young people’s Crisis Café

Café Track, Northampton, Monday 4-8pm

Youth Works, Kettering, Thursday 4-8pm

Both are still running, but do now require young people to call up in advance so that a safe service can be maintained. Contact details are:

Lowdown (for Northampton service) 01604 622223 / info@thelowdown.info

Youth Works 01536 518339


CAMHS Crisis Team

08.30 – 22.00 7 days per week

0300 1111 022 (Option 1)

22.00-08.30 7 days per week

0300 330 1011

The School Nursing service is still operational and are still available for advice via their text service, Chat Health:



9th April 2020

Health Visiting Service 0-19 out of hours additional services

Two additional out of hours services from 0-19 commencing this Friday 10th April:

There will an Health Visitor helpline on bank holidays and weekends operating from 8.30am to 12.30pm. This is for calls only, please do not send text messages. This can be used by anyone with a concern relating to a preschool aged child for issues such as managing a new born baby, dealing with minor illness, parenting support, parental and child emotional wellbeing, childhood behaviour difficulties, sleep, toileting, nutrition, and coping strategies during the Covid19 situation. To speak to the duty Health Visitor please call 07598235094.

There will also be an infant feeding helpline operated by our Infant Feeding Advisors from 9am to 3pm, 7 days per week on 07795 110109. This is for calls only, please do not send text messages. This is to support parents with concerns with breastfeeding or bottle feeding.

8th April 2020

Message from the Perinatal Mental Health Team (NHFT):

Many Perinatal Mental Health Services across the country have seen a reduction in the number of referrals during the ongoing Covid-19 crisis. This is likely to be related to reduced face to face contacts in Primary care, midwifery and health visiting.

The Northamptonshire Specialist Perinatal Mental Health Service are currently accepting referrals as usual and we would like to request GPs and primary care staff continue to screen for perinatal mental health issues during any contact in pregnancy or the postnatal period, particularly during the 6 week postnatal check as this could be the only face to face contact.

We appreciate that it may be more difficult to pick up some cues or confirm mental health concerns and please have a lower threshold for referring and we would offer screening and signpost as needed. This particularly includes women with a history of severe mental illness such as bipolar disorder and psychotic illness, those between 28 weeks pregnancy to 6 weeks postpartum and those experiencing the below red flag symptoms:


We continue to have a duty worker Monday to Friday 9am – 5 pm via 01604 657735 and would be happy to discuss any referrals or concerns regarding urgent or emergency presentations.  For routine referrals please email the team on nhft.perinatal@nhs.net 


NHFT community service update- stopping and change in service provision
2nd April 2020

Northamptonshire Integrated Sexual Health and HIV Service

Due to the Covid-19 outbreak response we have had to make some changes to how we offer testing and treatment for sexually transmitted infections (STIs), complex contraception (implants, injections and coils), emergency contraception and HIV outpatient care.  Please also be reminded, we only provide basic contraception to under 19s.  Currently, we are not offering face to face consultations in our premises and some non-urgent care will be deferred/ postponed (this includes contraceptive implant and coil removals).  All access is via telephone triage and patients will be managed appropriately according to an agreed clinical framework in line with BASHH, BHIVA and FSRH guidance.  This may result in us needing to see specific patients face to face if clinically appropriate, if they cannot be managed remotely.

Our hub sites remain open but with these strict access controls in place, however our opening times for calls will be different, please check our website www.nhft.nhs.uk/sexual-health or our Twitter feed for the latest information.  Spoke sites will be closed.

These changes will be in place until further notice.

Please advise patients they must call Northampton (01604) 609766 or Kettering (01536) 410647 to discuss their needs.

For professionals:-

  1. Service related queries please contact Claire Bailey 07715053689
  2. GU queries to Dr  Lynn Riddell on 07714641306
  3. HIV queries to Dr Sophie Herbert on 07597393910
  4. Contraceptive queries to Dr Ros Phillips on 07395 844645

Continence service –  Has stopped continence assessments in community for home bound patients and face to face in clinics from 18/3/20.

Referral: No change: for GP’s and self – referral continues as present.

Referrals now are being taken by SPOA

From today Continence team will rotate into SPOA to deal with immediate queries.

Covering letter and baseline charts will be sent to patient, patients then to return these via post or nhs.net account.

Any vulnerable patients that SPOA think will not manage the above process will be telephoned by the nurses to gain the information by phone and review need of patient.

Once questionnaire’s returned decision by team for products to be supplied to patient without a face to face or telephone contact.

Advice sheet to be posted to all patients as appropriate.

Home delivery will write to the patient with information regarding their product delivery.

GP’s can review with continence team on SPOA if they have any questions,  to support this new way of working based on non-emergency working guidance by NHS.

NHFT community service update- stopping and change in service provision, click here to read more

Changes to district nursing clinic appointments
Weekend district nursing clinics for non-housebound patients who are seen daily at their GP surgery will be changing to an appointment system with immediate effect. This is to facilitate social distancing in line with COVID-19 government recommendations. All appointments must be booked through SPoA on 0300 777 0002.

Currently GP surgeries call to refer their patients to the weekend clinics and this is expected to continue. It is emphasised that this is a service only for patients who are seen daily or on alternate days by the practice nurse. The SPoA team will give the appointment time to the referrer or if the practice electronically refers the patient, they will phone the patient to give them an appointment time.

Last updated: 16/04/2020